12, Feb 2024


Palzin Track simplifies the process of monitoring user journeys, enabling you to observe how users interact with your application. This is facilitated by utilizing the user_id field within your logs, along with the optional tags field. Here's a step-by-step guide on how to track user journeys in Palzin Track:

1. Incorporate user_id into your logs:

  • Begin by integrating the user_id field into your logs. This feature was recently introduced in our latest update with Palzin Track for SaaS.
  • The user_id serves as a unique identifier for each user within your application. By leveraging this field, Palzin Track can group logs together based on user, thereby facilitating the visualization of user journeys.

2. Employ tags in your logs (optional):

  • While optional, adding tags to your logs can provide valuable contextual information. Tags enable the grouping of events and offer additional context to your logs, enhancing their usefulness. For more information on tags, refer to our documentation.

3. Access user journey insights:

  • Navigate to your project and locate the search icon positioned at the top right corner of the screen.
  • From there, you can initiate a search for a specific user by utilizing their user_id.
  • For instance, to search for a user with the user_id of 123, you would input 123 in the search box or just click the user_id in events. This action will display all logs associated with that user, providing insights into their journey.

4. Implement tag-based filtering (optional):

  • Additionally, you can refine your search queries by incorporating tag-based filters using the tags.
  • For example, to search for a user within the production environment, you would just click on the user_id: 123 and the tag: environment:production. This enables you to focus your analysis on specific aspects of the user journey.

Go Beyond the Metrics. Understand the Why.

Palzin Track reveals the human stories behind your data. Make user-centric decisions that drive growth.