Glossary

Discover an extensive glossary delving into vital SaaS and SEO terminology. Elevate your understanding of key jargon and fundamental concepts essential to both sectors within a single, unified guide.

10 blue links
10x content
4xx status codes
5xx status codes
A b test
Above the fold
Account based marketing
Activation rate
Active users
Adaptive software development asd
Advertising cost per thousand cpm
Affinity grouping
Agile framework
Amplification
Annual recurring revenue
Auto generated content
Average deal size
Average handle time
Average revenue per user
Average selling price
Behavioral product management
Beta test
Black hat link building
Black hat seo
Brand advocate
Brand equity
Breadcrumbs
Bubble sort
Bundling
Burn rate
Business intelligence
Business model canvas
Cannibalization
Captive product pricing
Cart abandonment
Cctld
Channel sales
Checkout abandonment rate
Churn rate
Click depth
Click through rate ctr
Cloaking
Cohort analysis
Cohorts
Competitive landscape
Content curation
Contextual engagement
Cost per lead
Crawlability
Crawler directives
Critical rendering path
Cross selling
Customer acquisition
Customer advocacy
Customer advocacy program
Customer churn
Customer concentration
Customer education
Customer effort score
Customer empathy 2
Customer engagement score
Customer expansion
Customer experience
Customer feedback loop
Customer feedback management
Customer feedback score
Customer feedback survey
Customer growth rate
Customer health
Customer health metrics
Customer health score
Customer health score 2
Customer journey
Customer journey map
Customer lifecycle
Customer persona
Customer portfolio
Customer renewal rate
Customer retention
Customer retention cost
Customer retention rate
Customer satisfaction index
Customer satisfaction score
Customer segmentation
Customer success
Customer success management
Customer success playbook
Customer support
Customer support tickets
Customer touchpoint
Customer validation
Customer value
Da
Daily active users
Daily active users dau
Daily scrum
Dau mau ratio
Days sales outstanding
De indexed
Deindexed
Demand generation
Design thinking
Digital adoption
Digital adoption platform
Digital transformation
Direct sales
Directory links
Disavow tool
Dofollow link
Dunning
Editorial links
Employee experience
End user era
Engagement rate
Expansion revenue
External link
Faceted navigation
Failure rate
Feature adoption rate
Featured image
First contact resolution rate
Follow link
Freemium
Freemium conversion rate
Freemium model
Go to market strategy
Grid system
Gross margin
Growth hacking
Header tags
Headings
Horizontal saas
Hreflang tag
Hybrid app
Image carousels
Image sitemap
Implementation time
In app messaging
Inbound marketing
Index coverage report
Informational queries
Intent
Jobs to be done
Key account management
Lead velocity rate
Lifetime value
Link accessibility
Link equity
Link exchange
Link explorer
Link profile
Local business schema
Local pack
Lookalike audience
Ltv cac ratio
Manual penalty
Marketing qualified lead
Meta robots tag
Mobile analytics
Mobile optimization
Monthly active users
Monthly recurring revenue
Mozbar
Mrr growth rate
Multi tenancy
Multichannel marketing
Navigational query
Net dollar retention
Net revenue retention
Noindex tag
Nps
Omnichannel marketing
Onboarding process
Open rate
Orders
Organic listing
Organic search
Organic traffic
Outcome driven innovation
Page authority
Pageview
Pagination
Paid search
Paid traffic
Panda algorithm
People also ask boxes
Personalization
Personalized customer experience
Pilot program
Position zero
Pricing tiers
Product analytics
Product differentiation
Product enhancement
Product iteration
Product lifecycle
Product market fit
Product qualified leads
Product return rate
Product roadmap
Product usage rate
Prominence
Proof of concept
Query
Reciprocal links
Recurring billing
Redirect chain
Redirection
Referral marketing
Referral rate
Referral traffic
Regional keywords
Rel sponsored
Rel ugc
Relevance
Renewal rate
Retention
Retention rate
Retention strategy
Revenue churn
Revenue expansion
Revenue forecasting
Revenue growth rate
Revenue recognition
Revenue retention
Revenue run rate
Run rate
Saas ecosystem
Saas escrow
Saas metrics dashboard
Saas partnership
Saas security standards
Sales coverage ratio
Sales efficiency
Sales qualified lead
Sales touchpoints
Schema org
Scraped content
Search quality rater guidelines
Search query
Seasonal trends
Seed keywords
Semrush
Serp analysis
Serp features
Session duration
Sitelinks
Social signal
Software stack
Spam score
Srcset
Thin content
Thumbnails
Time to value
Title tag
Top level domain
Top of funnel
Total addressable market
Total contract value
Toxic link
Transactional queries
Trust flow
Unified customer profile
Universal search
Upsell revenue
Upselling
Url parameters
User onboarding
User onboarding experience
Value added reseller
Value based pricing
Value gap
Vendor lock in
Vertical search
Viral coefficient
Viral marketing
Web crawler
Webinar
Webmaster guidelines
White hat
White hat link building
White hat seo
Win rate
X robots tag
Zero click search