WHAT ARE STRUGGLING USERS IN PALZIN TRACK?

Struggling Users

Struggling Users are identified as those who have managed to accomplish at least one step from the set of steps outlined in the User Activation Funnel. These users, while showing initial engagement, might be facing challenges in progressing through the entire activation process.

Why Struggling Users: Recognizing and assisting struggling users is a cost-effective strategy compared to acquiring new users. By pinpointing users who face obstacles in completing the activation funnel, targeted support and guidance can be provided. Helping struggling users navigate through the remaining steps ensures a more comprehensive and satisfactory user experience. This approach contributes to user retention, loyalty, and the overall success of the product.

Usage

In Palzin Track > Metrics > Activation we have the below component to help you.

• Total Users: Total users count that have registered their identity
• Wow Moment Users: Total users count who have successfully completed all the steps outlined in the User Activation Funnel.
• User Activation Breakdown Chart: The activation breakdown provides insights into the proportion of users who have successfully finished each stage of the activation process within different user groups. Recognizing the points at which users are leaving can be valuable for enhancing your onboarding procedure.
• Hottest Users: Users list who have successfully completed all the steps outlined in the User Activation Funnel. learn more
• Struggling User: Users list who have managed to accomplish at least one step from the set of steps outlined in the User Activation Funnel learn more