10, Jul 2023

TRACK CANCELED SUBSCRIPTION WITH R LANGUAGE

Palzin Track R Use Cases

Track canceled subscriptions in your R application

Many R applications employ a subscription-based model, wherein users make regular payments, either monthly or annually, to access the software, categorizing them as Software as a Service (SaaS) applications. These subscriptions grant users access for the designated time period. Alternatively, some applications adopt a pay-as-you-go model, charging users based on their actions within the application.

In both scenarios, a common challenge arises when users opt to cancel their subscriptions, a phenomenon known as churn. Consequently, monitoring an application's churn rate becomes a pivotal metric, with a substantial impact on revenue and the application's long-term viability.

Hence, SaaS applications must proactively track subscription cancellations, understand the reasons behind these cancellations, and keep a close watch on the overall churn rate. This approach ensures continuous awareness of the application's performance, facilitating swift action when necessary. For instance, a high churn rate can trigger initiatives to enhance the user experience, while the cancellation of a subscription by a high-value user may prompt efforts to retain that user.

Palzin Track, a robust, real-time event tracking tool seamlessly compatible with any R application, provides an effective solution for monitoring subscription cancellations and churn rates. With Palzin Track, you gain the flexibility to set up event tracking for diverse aspects of your R application, including real-time tracking of subscription cancellations. Additionally, you can establish optional alert rules to promptly notify you and your team when a user cancels their subscription.

Furthermore, Palzin Track empowers you to trace user journeys and create event timelines for individual users, allowing you to monitor specific user activities, such as subscription cancellations, alongside their broader interactions within your application.

Connect Palzin Track to R


Setting up Palzin Track

  1. Sign up for a free Palzin Track account.
  2. Create your first project from the dashboard.
  3. Head to settings and copy your API token.

R code snippets

To track subscription cancellations in your R application, you can use the following code snippet. Please replace the YOUR_API_TOKEN with your API token and update the project and channel names.

Using R with httr


library(httr)  


headers = c(  


 'Content-Type' = 'application/json',  


 'Authorization' = 'Bearer YOUR_API_TOKEN'  


)  


body = '{  


 "project": "my-project",  


 "channel": "billing",  


 "event": "Subscription Cancelled",  


 "description": "User cancelled a startup subscription",  


 "icon": "🛑",  


 "notify": true  


}';  


res VERB("POST", url = "https://api.palzin.live/v1/log", body = body, add_headers(headers))  


cat(content(res, 'text'))

Using R with RCurl


library(RCurl)  


headers = c(  


 "Content-Type" = "application/json",  


 "Authorization" = "Bearer YOUR_API_TOKEN"  


)  


params = "{  


 \"project\": \"my-project\",  


 \"channel\": \"billing\",  


 \"event\": \"Subscription Cancelled\",  


 \"description\": \"User cancelled a startup subscription\",  


 \"icon\": \"🛑\",  


 \"notify\": true  


}"  


res postForm("https://api.palzin.live/v1/log", .opts=list(postfields = params, httpheader = headers, followlocation = TRUE), style = "httppost")  


cat(res)

R integration details

We believe that event tracking should be simple and accessible to every developer and team. Therefore, we have worked hard to create the next generation of event tracking tools. As a result, Palzin Track is flexible and easy to use, making it a great companion for your R applications.

In addition to real-time event tracking, Palzin Track provides powerful features such as cross-platform push notifications, event filtering, user and product journeys, charts, insights, and more.

Palzin Track provides a generous free plan to get you started with event tracking. You can also check out our pricing page to see our paid plans. So don't hesitate to give us a try and let us know what you think!

Other use-cases for Palzin Track

  1. Monitor your CI/CD build status for your R application
  2. Monitor your CPU usage in your R application
  3. Monitor when database goes down in your R application
  4. Monitor high disk usage in your R application
  5. Monitor when a user changes their email address in your R application
  6. Monitor failed logins in your R application
  7. Monitor failed payments for your R application
  8. Monitor memory usage in your R application
  9. Monitor MySQL downtime in your R application
  10. Monitor when a new feature is used in your R application
  11. Monitor your Postgres downtime in your R application
  12. Monitor Redis downtime in your R application
  13. Monitor suspicious activity in your R application
  14. Monitor when a user exceeds the usage limit for your R service
  15. Monitor when a user is being rate limited in your R application
  16. Get a notification when your R code is done executing
  17. Send push notifications to your phone or desktop using R
  18. Track your R cron jobs
  19. Track when a file is uploaded to your R application
  20. Track when a form is submitted to your R application
  21. Track payment events via R
  22. Track user sign in events in R
  23. Monitor user signup events via R
  24. Track waitlist signup events via R

Go Beyond the Metrics. Understand the Why.

Palzin Track reveals the human stories behind your data. Make user-centric decisions that drive growth.